Privacy Policy and Fair Use Policy

Techno Shield

Effective Date: March 2026

Introduction

Techno Shield is committed to protecting the privacy, integrity, and security of its users and organizational data. This Privacy Policy explains how Techno Shield collects, uses, stores, and protects information when users access and use the Techno Shield mobile application and related services.

By installing or using the Techno Shield application, users agree to the practices described in this policy.

About Techno Shield

Techno Shield is a maintenance task management platform designed to help organizations manage technical operations efficiently. The application enables maintenance managers to assign tasks, technicians to complete work orders, and organizations to track maintenance activities in real time.

Techno Shield supports maintenance workflows for engineering departments, facility management teams, service technicians, and operational staff across industries such as hospitality, manufacturing, facility management, and commercial buildings.

Information We Collect

Techno Shield may collect the following types of information:

Account Information

Company name, branch name, user names, email addresses, and assigned roles may be collected when users or organizations register.

Task and Maintenance Data

The app collects task-related information including assigned work orders, task descriptions, technician comments, completion status, timestamps, and maintenance records.

Images and Work Evidence

Technicians may upload photos showing the condition of equipment before or after maintenance work. These images serve as verification of task completion.

Device Information

Basic technical information such as device model, operating system version, and app usage data may be collected to ensure proper application performance.

Location Information

If enabled by the organization, approximate location data may be used to verify that technicians are performing maintenance tasks at the correct operational site.

Permissions Used by the Application

How We Use Information

Data Sharing and Disclosure

Techno Shield does not sell, rent, or trade user data to third parties.

Maintenance and task data is accessible only to authorized users within the organization that owns the records.

In limited cases, trusted third-party service providers may process data to support cloud hosting, system infrastructure, or security monitoring. These providers operate under strict security and confidentiality agreements.

Data Security

Techno Shield uses industry-standard security practices to protect user data against unauthorized access, misuse, or loss.

Access to maintenance records and task data is controlled through secure login authentication and role-based permissions such as maintenance manager, technician, and company administrator.

Data Retention

Maintenance records and operational data are securely stored in cloud systems and may be retained based on organizational requirements, maintenance history needs, and regulatory compliance.

Organizations using Techno Shield control the management and retention of their operational data.

Children's Privacy

Techno Shield is designed for professional organizational use and is not intended for individuals under the age of 13. The application does not knowingly collect personal information from children.

Fair Use Policy

Techno Shield is designed to support legitimate maintenance and technical operations within organizations. Users must follow responsible and ethical practices while using the platform.

Violation of this Fair Use Policy may result in suspension or termination of access to the platform.

Third-Party Services

Techno Shield may rely on secure third-party cloud infrastructure providers to host data and maintain system performance. These providers operate under strict security and confidentiality agreements.

Policy Updates

Techno Shield may update this Privacy Policy periodically to reflect improvements in services, legal requirements, or security practices. Updated versions will be made available through official Techno Shield communication channels.

Contact Information

Techno Shield Support
Email: care@inspectoshield.com
Website: www.inspectoshield.com